ABOUT US

YOUR ULTIMATE INDOOR CLIMBING DESTINATION IN NORTH YORK, TORONTO

At Kong Climbing, we believe that climbing is more than just a sport — it's a way of life. Our mission is to create a vibrant community where climbers of all levels can challenge themselves, connect with others, and find joy in the vertical world.

Diverse Climbing Experiences

We offer a variety of walls and routes tailored to all skill levels, from beginners to advanced climbers. Whether you're here to learn or to challenge yourself, you'll find a route that suits your style.

Professional Coaching

Our experienced instructors are dedicated to helping you achieve your climbing goals. From technique refinement to strength building, we offer personalized coaching to support your growth.

Community & Connection

Kong Climbing is more than a gym—it's a community. We host regular events, competitions, and social gatherings, creating a space where climbers can connect, share experiences, and inspire each other.

Health & Wellness Focus

We care about your well-being. In addition to climbing, we offer fitness and wellness programs designed to enhance your physical and mental health.

Commitment to Safety & Innovation

Safety is our top priority. Our facility is equipped with the latest gear and technology to ensure a secure and enjoyable climbing experience. We are continuously innovating to provide the best for our community.

TEAM (To be joined)

Our team of almost 20 employees belongs to the Kong Climbing. We take care of your concerns and are happy to answer any questions you may have. If you have general questions, please contact our staff or contact the secretariat. If you have specific questions, please contact our department heads (see below) or the management directly.

Team Member 1

Team Member 2

Team Member 3

Team Member 4

Team Member 5

Team Member 6

Team Member 7

Team Member 8

Team Member 9

LOOKING FOR A JOB?

YOU WANT TO STRENGTHEN OUR TEAM?

Basic requirements of FRONT DESK SUPERVISOR:

High school diploma or equivalent.
1–2 years of front desk supervisory experience in a climbing gym.
Fluent in English; additional languages are a plus.
Strong leadership, communication, and organizational skills.
Familiar with POS and membership systems.
Knowledge of climbing safety protocols.
Ability to work flexible hours, including evenings and weekends.

Basic Responsibilitties of FRONT DESK SUPERVISOR:

Supervise and coordinate daily front desk operations
Train, schedule, and manage front desk team.
Handle member check-ins, waivers, payments, and system updates
Ensure excellent customer service and resolve front desk issues
Maintain a safe, clean, and welcoming environment
Support promotional events, group bookings, and internal communications

Basic requirements of RECEPTIONIST:

High school diploma or equivalent.
Excellent communication and interpersonal skills.
Detail-oriented and organized, with the ability to handle multiple tasks.
Experience in customer service or administrative work is preferred.
Ability to work flexible hours, including evenings and weekends.

Basic Responsibilitties of RECEPTIONIST:

Greet visitors and provide relevant information and assistance.
Handle member registrations, inquiries, and reservations.
Manage daily administrative tasks, such as answering phones, handling emails, and managing files.
Maintain and update the member database.
Assist in organizing club activities and competition

Basic requirements of ROUTE SETTER:

Minimum of 5 years of experience in climbing or a related field.
Proficiency in various climbing techniques and equipment usage.
Creative thinking and problem-solving skills.
Strong teamwork and communication skills.
Ability to work flexible hours, including evenings and weekends.

Basic Responsibilitties of ROUTE SETTER:

Design and set new climbing routes to cater to climbers of all skill levels.
Regularly replace and maintain climbing routes, performing full gym resets every 1-2 weeks to keep the climbing experience fresh and safe.
Take on managerial or front desk duties during non-setting periods.
Collaborate with the coaching team to design routes for training and competitions.
Ensure all routes meet safety standards and conduct regular inspections and maintenance.
Participate in the planning and execution of climbing competitions and events.

WE OFFER:

Regular, secure income
Pay well above the KV (depending on qualifications and experience)
Numerous other benefits, such as: clothing and meals for the employees, company sports through the use of the hall, heavily discounted purchasing
Conditions from our partners and much more

Are you a team player, open, friendly, knowledgeable and like to work in the midst of an active and very dynamic audience? Then send us your application!

Application for the Receptionist to: hiringkongclimbing@hotmail.com
Application for the Route setter to: hiringkongclimbing@hotmail.com

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