ABOUT US

YOUR ULTIMATE INDOOR CLIMBING DESTINATION IN NORTH YORK, TORONTO

At Kong Climbing, we believe that climbing is more than just a sport — it's a way of life. Our mission is to create a vibrant community where climbers of all levels can challenge themselves, connect with others, and find joy in the vertical world.

Diverse Climbing Experiences

We offer a variety of walls and routes tailored to all skill levels, from beginners to advanced climbers. Whether you're here to learn or to challenge yourself, you'll find a route that suits your style.

Indoor bouldering at Kong Climbing Toronto - diverse climbing walls with routes for all skill levels

Professional climbing coaching at Kong Climbing - experienced instructor teaching climbing technique in North York Toronto

Professional Coaching

Our experienced instructors are dedicated to helping you achieve your climbing goals. From technique refinement to strength building, we offer personalized coaching to support your growth.

Community & Connection

Kong Climbing is more than a gym—it's a community. We host regular events, competitions, and social gatherings, creating a space where climbers can connect, share experiences, and inspire each other.

Kong Climbing community event - climbers gathering and connecting at Toronto climbing gym

Health and wellness at Kong Climbing - fitness and training area in North York Toronto climbing facility

Health & Wellness Focus

We care about your well-being. In addition to climbing, we offer fitness and wellness programs designed to enhance your physical and mental health.

Commitment to Safety & Innovation

Safety is our top priority. Our facility is equipped with the latest gear and technology to ensure a secure and enjoyable climbing experience. We are continuously innovating to provide the best for our community.

Kong Climbing safety equipment and innovation - state-of-the-art climbing gear and technology at Toronto facility

TEAM (To be joined)

Our team of almost 20 employees belongs to the Kong Climbing. We take care of your concerns and are happy to answer any questions you may have. If you have general questions, please contact our staff or contact the secretariat. If you have specific questions, please contact our department heads (see below) or the management directly.

Kong Climbing team member - staff at North York Toronto climbing gym

Team Member 1

Kong Climbing team member - climbing instructor at Toronto facility

Team Member 2

Kong Climbing team member - front desk staff at North York climbing gym

Team Member 3

Kong Climbing team member - route setter at Toronto bouldering gym

Team Member 4

Kong Climbing team member - climbing coach at North York Toronto

Team Member 5

Kong Climbing team member - facility manager at Toronto climbing gym

Team Member 6

Kong Climbing team member - customer service staff at North York facility

Team Member 7

Kong Climbing team member - operations staff at Toronto climbing gym

Team Member 8

Kong Climbing team member - maintenance staff at North York Toronto climbing facility

Team Member 9

LOOKING FOR A JOB?

YOU WANT TO STRENGTHEN OUR TEAM?

Basic requirements of FRONT DESK SUPERVISOR:

Minimum 1 year of supervisory or team lead experience (preferably in recreation, fitness, or retail settings)
Experience in indoor climbing (bouldering, auto belays and top rope) is strongly preferred
CPR/First Aid certification (or willingness to obtain upon hiring)
Excellent communication, conflict resolution, and organizational skills
Ability to stay calm and make sound decisions in high-pressure or emergency situations
Comfortable working evenings, weekends, and holidays as needed

Basic Responsibilitties of FRONT DESK SUPERVISOR:

Oversee daily gym operations during assigned shifts to ensure a safe, clean and welcoming environment
Supervise, support and motivate front desk and floor staff, ensuring team members are performing duties efficiently and professionally
Act as the first point of contact for member and guest inquiries, complaints, or incident resolution
Open or close the facility depending on shift schedule, following proper procedures
Provide training and mentorship to new staff as needed
Assist with scheduling, inventory, retail operations, marketing, and facility events or competitions
Report directly to the Gym Manager and communicate any operational issues or staff concerns promptly

Basic requirements of RECEPTIONIST:

Great communication and customer service skills
Ability to multitask in a fast-paced environment
Experience with gym check-in system is an asset (not required)
Passion for climbing or willingness to learn (this includes top rope in the future)
CPR/First Aid (an asset, but not required)

Basic Responsibilitties of RECEPTIONIST:

Greet and check in members and guests
Handle waivers, payments, and future bookings
Answer questions about memberships, events, and classes
Maintain cleanliness and organization of the front area, washrooms, second floor area and overall cleanliness of the facility
Here at Kong our goal is to provide exceptional customer service for our guest and members

Basic requirements of ROUTE SETTER:

Strong climbing ability and movement knowledge; V5+ and 5.11+ preferred
1+ years of previous setting experience (for the part time setter position experience is an asset but not required—training available)
Familiarity with standard tools (impact drivers, ladders, etc.) and safety protocols
Good communication, teamwork, and willingness to receive and apply feedback
Physically capable of lifting 50lb+ and working at heights for extended periods
Available for early mornings and occasional weekends or event days

Basic Responsibilitties of ROUTE SETTER:

Set and forerun boulder and rope routes for all ability levels, ensuring quality, variety, and safety
Collaborate with the Head Setter and other team members to plan and execute setting schedules
Maintain holds, volumes, and wall surfaces—cleaning, organizing, and inspecting for wear and safety
Incorporate feedback from staff and members to adjust climbs and maintain a balanced gym offering
Follow all safety procedures while using ladders, drills, and PPE during route setting
Participate in competition or event setting when required
Support a positive setting culture that values creativity, inclusivity, and progression

WE OFFER:

Regular, secure income
Pay well above the KV (depending on qualifications and experience)
Numerous other benefits, such as: clothing and meals for the employees, company sports through the use of the hall, heavily discounted purchasing
Conditions from our partners and much more

Are you a team player, open, friendly, knowledgeable and like to work in the midst of an active and very dynamic audience? Then send us your application!

Application for the Receptionist to: hiringkongclimbing@hotmail.com
Application for the Route setter to: hiringkongclimbing@hotmail.com

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